Shipping
We know you want your new Roxanne Assoulin pieces as soon as possible….
Need it ASAP or willing to wait? We offer a variety of shipping options to suit your needs.
At this time, orders are processed within 3-4 business days, excluding weekends, holidays and promotional periods. Please note that due to COVID-19, there may be a further delay with shipping.
Did you shop our flash sale? THANK YOU! We’re fulfilling sale orders as quickly as possible but it may take longer than usual. We appreciate your patience ❤️
Shipping Methods
How? | Who? | When? |
Domestic Ground | USPS | 3-5 business days |
2-Day | FedEx | 2 business days |
Standard Overnight | FedEx | 1 business day |
International | DHL Ecommerce | 5-14 business days |
International Express | DHL | 3-7 business days |
Additional Notes Regarding Shipping
Please note that due to COVID-19 related shipping delays with DHL, delivery for domestic orders shipping outside of the continental US (such as Puerto Rico, Hawaii, and Alaska) may take an additional 5-10 business days. International orders may also experience additional delays of 5-10 business days.
FedEx Standard Overnight and FedEx 2Day orders placed before 2pm ET will be processed the same business day. If you place an order after 2pm ET on Friday, your order will not be shipped until the following Monday.
Currently, we cannot ship to Russia
Shipping is not waived for international pre-orders that are split shipments. Payment will be collected when the item is ready to ship.
For International Orders shipping with DHL and DHL Ecommerce (excluding orders shipping to the United Kingdom under $185), the goods will be imported on behalf of the consignee/purchaser. The consignee authorizes the (Maurice Max, Inc.) to import the goods on his behalf. Further, the consignee/buyer agrees that (Maurice Max, Inc.) may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods.