Cookies

Cookies and Similar Technology:

We may store some information on your device or device hard drive as a cookie or similar type of file (such as clear gifs, web beacons, tags, and similar technologies that work on mobile devices) to collect data related to usage of the Website. "Cookies" are pieces of information that may be placed on your computer by a Website for the purpose of collecting data to facilitate and enhance your communication and interaction with that Website.   Such data may include, without limitation, the address of the websites you visited before and after you visited the Website, the type of browser you are using, your Internet Protocol (IP) address, what pages in the Website you visit and what links you clicked on, the region where your device is located, and geo-IP data. We may use cookies to customize your visit to the Website and for other purposes to make your visit more convenient or to enable us to enhance our service.   We do not use cookies to retrieve Personally Identifiable Information from your computer for purposes that are unrelated to the Website or your interaction with the Website. We also use the following cookies, tags and trackers.

 

Google Analytics:

  • Duration/Type: Persistent, first party
  • Purpose: Google Analytics collects information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect certain information, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
  • More information: Click here for more information on Google Analytics. To opt out of Google Analytics, please visit: https://tools.google.com/dlpage/gaoptout/.

Google Tag Manager:
  • Duration/Type: Persistent, first party
  • Purpose: Google Tag Manger helps us manage our tags that we use for tracking and analytics. Google Tag Manager collects aggregated information about tags that are fired on our website but does not collect any user-specific identifiers.
  • More information: Click here for more information on Google Tag Manager.

     Zendesk:

    • Duration/Type: Persistent, first party
    • Purpose: Zendesk collects information about visitors’ service inquiries. We use the information to best answer questions and comments from our visitors. The cookies collect certain information including visitor’s name, contact information, and order information.
    • More information: Click here for more information on Zendesk.

       

      DesktopShipper:

      • Duration/Type: Persistent, first party
      • Purpose: DesktopShipper collects information about visitors’ orders to process and ship orders we receive. The cookies collect certain information, including contact information, shipping address, billing address, and payment details.
      • More information: Click here for more information on DesktopShipper. 

         

        HotJar:

        • Duration/Type: Persistent, first party
        • Purpose: We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user.
        • More information: For further details, please see Hotjar’s privacy policy by clicking on this link. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link

         

        Google AdWord Conversion:

        • Duration/Type: Persistent, session and third party
        • Purpose: We use Google AdWord Conversion to measure the effectiveness of our advertisements. A conversion tracking cookie is set after you click on one of our ads served to you by Google and tracks when you visit our website and interact with us afterwards.We use Google Dynamic Remarketing to help us deliver our advertisements to you on other sites based on your previous visits to our website. A cookie is set when you visit our site and allows Google and other third parties to serve our ads to you on other websites in the Google Display Network.
        • More information: Click here for more information on Google AdWord Conversion. To opt out of personalized advertising from Google, please visit: https://adssettings.google.com/

           

          Google Dynamic Remarketing:

          • Duration/Type: Persistent, session and third party
          • Purpose: We use Google Dynamic Remarketing to help us deliver our advertisements to you on other sites based on your previous visits to our website. A cookie is set when you visit our site and allows Google and other third parties to serve our ads to you on other websites in the Google Display Network.
          • More information: Click here for more information on Google Dynamic Remarketing. To opt out of personalized advertising from Google, please visit: https://adssettings.google.com/.

             

            Google DoubleClick:

            • Duration/Type: Persistent, session and third party
            • Purpose: Google DoubleClick uses cookies to track which ads are being served to you. We use these cookies to measure the effectiveness of our online marketing campaigns, to improve reporting on campaign performance, and to avoid showing you ads that you have already seen. The cookies collect certain information including your IP address (captured and stored only in anonymized form), browser information and the URL where the ad was seen and the time/date where you saw it
            • More information: Click here for more information on Google DoubleClick.

               

              Facebook Custom Audience:

              • Duration/Type: Persistent, session and third party
              • Purpose: Facebook uses a business's CRM data to match it to people in their database to create custom audiences to serve targeted advertising to on Facebook and Instagram.
              • More information: Click here for more information on Facebook Custom Audience.

                 

                Facebook Connect:

                • Duration/Type: Persistent, session and third party
                • Purpose: When a user chooses to access a third-party website through Facebook Connect, they allow that website to retrieve information they have given to Facebook, including their full name, pictures, wall posts, friend information, etc. This not only allows the user to skip the basic registration steps required by most websites, but it also allows the website to update the user's Facebook wall and news feed with their activities. By gaining access to the user's friends list, the website is able to show the user which of their friends have also accessed the website through Facebook Connect.
                • More information: Click here for more information on Facebook Connect:

                   

                  We may ourselves, or with third party vendors, use your information in connection with our own or vendor information to deliver targeted advertising to you when you visit other websites or our services. Cookies, clickstream data, and other similar technologies described above may be used in this process. For example, if you are searching for information on a particular product, we or our vendor may cause an advertisement to appear on other websites you view with information on that product. This form of advertising, sometimes called “behavioral advertising,” is based on anonymous information and not on any Personally Identifiable Information. As a result, we and our vendor know your interests, but do not personally identify you in connection with the delivery of that specific ad. We believe that such advertising is helpful because you will see advertisements that are relevant to your interests.

                  If you want to stop or restrict the placement of cookies or otherwise manage your cookie settings, see the “Opt-Out” section below.