Sometimes things don’t work out. We get it. Let’s make it easy for you.

Our return policy

  • We accept returns within 14 days of the delivery date for a full refund.
  • Extended Holiday Returns: All holiday returns must be postmarked by January 5, 2024. Extended refunds will be processed to original payment form or a digital gift card for store credit.
  • All items from the One of A Kind Collection are final sale.
  •  All returns must be in perfect condition.
  • To process a return please send the items in their original packaging to:
    Roxanne Assoulin
    Attn: Returns
    49 W 27th Street, 5th Floor
    New York, NY 10001 
  • Please note, shipping as well as international duties and taxes are non refundable. 
  • Once we receive and record your return we will process the refund to your original payment form or a digital gift card. Please allow 8-10 days for processing. You will receive an email upon completion.
  • All customization and sale items are considered final sale & non-refundable. 

If you have any questions, or need a little extra attention, please email and someone from our customer service team will get back to you ASAP.